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Call (607) 436-9549 Mon–Fri: 9am–5:30pm · Sat: 9am–3pm

Fireplace Service, Annual Maintenance & Awning Repairs—All in One Place

Service & Repair in Oneonta, NY

Because we install and service everything we sell, you’ll get expert guidance and dependable support from start to finish. Pick the service you need and our in-house team takes it from there.

We Service What We Sell NFI-Certified Technicians Gas, Wood & Pellet More Than 30 Years in Central New York

Count on Us for Years to Come

We Service What We Sell

We proudly service what we sell, offering dependable support long after installation so you can enjoy peace of mind with every fire. Because we install and service everything we sell, you’ll get expert guidance and dependable support from start to finish.

Three services, one in-house team: fireplace service and repair, the annual cleaning, and awning service. Pick the one you need below, or tell us what’s going on and we’ll call back to schedule your visit.

Schedule Service
A technician kneeling on a drop cloth beside a cold, closed wood stove, writing on a clipboard, a closed tool bag at his knee

Two Minutes, Online

Schedule Service

Service, the annual cleaning, or an awning repair—pick the lane, tell us what it’s doing and where it lives, and our in-house team will call back to schedule your visit.

  1. Tell us what’s going on

    The unit, what it’s doing, and where it lives. Two minutes.

  2. A real person calls you back

    From our showroom, to set a date that works for you.

  3. Our technician arrives

    NFI-certified and in-house—we service what we sell.

Or reach us directly

Mon–Fri 9–5:30 · Sat 9–3 · Sunday closed

We call back to schedule a real date. No spam, ever.

In Their Words

Real Reviews From Our Customers

Unedited, straight from Google.

4.5 68 Google reviews

“We purchased a propane fireplace from Hearths A'Fire and had little to no experience with installation or maintenance. The customer service here is exceptional. I cant say enough about a gentleman by the name of Brian. He has gone far above and beyond for me...”

Read the full review

We purchased a propane fireplace from Hearths A'Fire and had little to no experience with installation or maintenance. The customer service here is exceptional. I cant say enough about a gentleman by the name of Brian. He has gone far above and beyond for me in any time of need. He's about as professional and personable as anyone I've encountered and has truly shown he cares. He recently came with another very helpful gentleman by the name of Luke, even when their schedules are packed, to help me resolve a maintenance issue. Im truly thankful for the customer service I've received from these folks. Highly recommended!

—Chris Andreassen · January 2026 · Google review

“We just had a new Harmon pellet stove installed. The quality of the work was exceptional ! We are repeat customers of Jeff and wouldn’t go anywhere else. Highly recommend !”

—C V · November 2025 · Google review

“I needed a new igniter for my Harmon pellet stove. The team walked me through analyzing my situation, had the part on hand and now I’m ready for the winter. THANK YOU.”

—Tim T · October 2025 · Google review

“Very nice people....great service”

—John Calabro · July 2026 · Google review

Showing all 4 reviews

The Oneonta Showroom

Visit Our Oneonta Showroom

With a 5,000 square foot showroom, 60+ displays, and over 30 years of experience, we know how to blend cozy charm with modern convenience. Visit our showroom to see your selected stove or fireplace and meet our friendly team.

Showroom Hours

Monday–Friday
9:00am–5:30pm
Saturday
9:00am–3:00pm
Sunday
Closed
Checking hours…
The Hearths A'Fire storefront on State Highway 23 in Oneonta: the Wood · Pellet · Gas Stoves & Patio sign over the entrance, two people at the door

Peace of Mind With Every Fire

Count on Us for Years to Come

We service what we sell, offering dependable support long after installation so you can enjoy peace of mind with every fire.

Schedule Service Call Us Now

Mon–Fri 9–5:30 · Sat 9–3 · 7352 State Highway 23, Oneonta