Full-Service Support for Your Retractable Awning
Awning Service & Repair in Oneonta, NY
From routine maintenance to motor issues and fabric replacements, we provide full-service support for the awnings we sell. Our trained technicians will diagnose and fix problems quickly—so you can enjoy smooth operation, reliable shade, and year-round peace of mind.
Reliable Shade All Season Long
Smooth Operation, Year-Round Peace of Mind
From routine maintenance to motor issues or fabric concerns, we provide full-service support for your retractable awnings. Our technicians are trained to diagnose and fix problems quickly—so you can enjoy reliable shade all season long.
Stay cool and covered with premium retractable awnings. Designed for comfort and convenience, our options provide shade when you need it—and disappear when you don’t. Tell us the brand and model and what the awning is doing, and our team will call back to schedule your visit.
Schedule Now
Two Minutes, Online
Schedule Service
Tell us the brand and model of your awning and what it's doing. Our trained technicians will call back to schedule your visit.
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Tell us what’s going on
The unit, what it’s doing, and where it lives. Two minutes.
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A real person calls you back
From our showroom, to set a date that works for you.
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Our technician arrives
Trained and in-house—we service what we sell.
Or reach us directly
Mon–Fri 9–5:30 · Sat 9–3 · Sunday closed
In Their Words
Real Reviews From Our Customers
Unedited, straight from Google.
4.5 68 Google reviews
“We purchased a propane fireplace from Hearths A'Fire and had little to no experience with installation or maintenance. The customer service here is exceptional. I cant say enough about a gentleman by the name of Brian. He has gone far above and beyond for me...”
Read the full review
We purchased a propane fireplace from Hearths A'Fire and had little to no experience with installation or maintenance. The customer service here is exceptional. I cant say enough about a gentleman by the name of Brian. He has gone far above and beyond for me in any time of need. He's about as professional and personable as anyone I've encountered and has truly shown he cares. He recently came with another very helpful gentleman by the name of Luke, even when their schedules are packed, to help me resolve a maintenance issue. Im truly thankful for the customer service I've received from these folks. Highly recommended!
“We just had a new Harmon pellet stove installed. The quality of the work was exceptional ! We are repeat customers of Jeff and wouldn’t go anywhere else. Highly recommend !”
“I needed a new igniter for my Harmon pellet stove. The team walked me through analyzing my situation, had the part on hand and now I’m ready for the winter. THANK YOU.”
“Very nice people....great service”
Showing all 4 reviews
The Oneonta Showroom
Visit Our Oneonta Showroom
With a 5,000 square foot showroom, 60+ displays, and over 30 years of experience, we know how to blend cozy charm with modern convenience. Visit our showroom to see your selected stove or fireplace and meet our friendly team.
Showroom Hours
- Monday–Friday
- 9:00am–5:30pm
- Saturday
- 9:00am–3:00pm
- Sunday
- Closed
Common Questions
Common Questions About Awning Service
The questions we hear most about awning service, answered plainly.
Schedule NowWhat awning problems do you fix?
From routine maintenance to motor issues and fabric replacements, we provide full-service support for the awnings we sell. Our trained technicians will diagnose and fix problems quickly—so you can enjoy smooth operation, reliable shade, and year-round peace of mind.
Which awnings do you service?
The retractable awnings we sell—KE Durasol custom retractable awnings, with effortless control, UV protection, and optional motorization. If yours is another brand, tell us the brand and model or send a photo and we'll let you know.
What should I have ready when I schedule?
Your name, phone, and address, the brand and model, the serial number if you can find it, and a short description of the issue. A photo or two is optional and always helps.
Do you sell and install new awnings?
Yes. Enjoy shade when you want it and sun when you don't—KE Durasol's custom retractable awnings are on the Outdoor Living page, and our team installs and services them.
Shade When You Need It
Enjoy Reliable Shade All Season Long
Routine maintenance, motor issues, or fabric concerns—our technicians are trained to diagnose and fix problems quickly. Schedule your awning service and a real person from our showroom calls you back to set the date.