Trusted Maintenance & Repairs for Stoves, Fireplaces & Gas Logs
Fireplace Service & Repair in Oneonta, NY
Keep your stove, fireplace, or gas logs running safely and efficiently. Our in-house service team provides expert maintenance, repairs, and cleanings to ensure your system works the way it should—season after season.
Count on Us for Years to Come
We Service What We Sell
Keep your fireplace, stove, or gas logs running safely and efficiently with expert maintenance and repair from our in-house team. We service what we sell—and we’ll be here long after installation to make sure everything works the way it should.
Natural gas, liquid propane, wood, or pellet—tell us the brand and model, describe what it’s doing, and our in-house service team will call back to schedule your visit.
Schedule Now
Two Minutes, Online
Schedule Service
Tell us what your stove, fireplace, or gas logs are doing and where they live. Our in-house service team will call back to schedule your visit.
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Tell us what’s going on
The unit, what it’s doing, and where it lives. Two minutes.
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A real person calls you back
From our showroom, to set a date that works for you.
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Our technician arrives
NFI-certified and in-house—we service what we sell.
Or reach us directly
Mon–Fri 9–5:30 · Sat 9–3 · Sunday closed
In Their Words
Real Reviews From Our Customers
Unedited, straight from Google.
4.5 68 Google reviews
“We purchased a propane fireplace from Hearths A'Fire and had little to no experience with installation or maintenance. The customer service here is exceptional. I cant say enough about a gentleman by the name of Brian. He has gone far above and beyond for me...”
Read the full review
We purchased a propane fireplace from Hearths A'Fire and had little to no experience with installation or maintenance. The customer service here is exceptional. I cant say enough about a gentleman by the name of Brian. He has gone far above and beyond for me in any time of need. He's about as professional and personable as anyone I've encountered and has truly shown he cares. He recently came with another very helpful gentleman by the name of Luke, even when their schedules are packed, to help me resolve a maintenance issue. Im truly thankful for the customer service I've received from these folks. Highly recommended!
“We just had a new Harmon pellet stove installed. The quality of the work was exceptional ! We are repeat customers of Jeff and wouldn’t go anywhere else. Highly recommend !”
“I needed a new igniter for my Harmon pellet stove. The team walked me through analyzing my situation, had the part on hand and now I’m ready for the winter. THANK YOU.”
“Very nice people....great service”
Showing all 4 reviews
The Oneonta Showroom
Visit Our Oneonta Showroom
With a 5,000 square foot showroom, 60+ displays, and over 30 years of experience, we know how to blend cozy charm with modern convenience. Visit our showroom to see your selected stove or fireplace and meet our friendly team.
Showroom Hours
- Monday–Friday
- 9:00am–5:30pm
- Saturday
- 9:00am–3:00pm
- Sunday
- Closed
Common Questions
Common Questions About Service
The questions we hear most about service, answered the way we'd answer them on the phone.
Schedule NowWhat do you service?
Stoves, fireplaces, and gas logs—natural gas, liquid propane, wood, and pellet. Our in-house service team provides expert maintenance, repairs, and cleanings to ensure your system works the way it should, season after season.
Do you service what you sell?
Yes. We service what we sell, offering dependable support long after installation so you can enjoy peace of mind with every fire. Keep your fireplace, stove, or gas logs running safely and efficiently with expert maintenance and repair from our in-house team.
Which brands do you service?
The brands we carry and service include Blaze King, Harman, Hearthstone, Heatilator, Heat & Glo, HPC Fire, Lexington Forge, Majestic, Mendota, Monessen, Morsø, Napoleon, Outdoor Lifestyles, Palazzetti, Quadra-Fire, Ravelli, Saint Croix, Thelin, Vermont Castings, Jøtul, Kuma, Pacific Energy, SimpliFire, Stûv, Valor, Dovre, Genesis, Big Green Egg, and Green Mountain Grills. If yours is something else, tell us the brand or send a photo and we'll let you know.
What should I have ready when I schedule?
Your name, phone, and address, the fuel type, the brand and model, the serial number if you can find it, and a short description of what the unit is doing. A photo or two is optional and always helps.
Do you offer annual cleanings?
Yes. With our recurring annual cleaning service, our in-house technicians ensure your stove, fireplace, or gas logs are thoroughly cleaned and inspected. We schedule annual cleanings April through August—see the Annual Cleaning page.
Do you also service awnings?
We do. From routine maintenance to motor issues and fabric replacements, we provide full-service support for the awnings we sell. See the Awning Service & Repair page.
Peace of Mind With Every Fire
Count on Us for Years to Come
We service what we sell—and we’ll be here long after installation to make sure everything works the way it should. Schedule your service visit and a real person from our showroom calls you back to set the date.