Customer Care

Sales - Service - Repair - Installation - Delivery

Our Team

Alysia Howard - Owner / Hearth Sales Specialist - alysia@stny.rr.com

Jeff Bowen - NFI-Certified Service Manager / Hearth Sales Specialist - jbowen@stny.rr.com

Penny Tremain - Business Office Manager / Sales Support & Marketing - hearthsafire@stny.rr.com

Kelly O'Hara - Installation Technician

Trevor Simzer - Installation Assistant

Justin Bowen - Service Technician

Brandon Farber - Service and Installation Assistant


Our staff has a combined 50+ years experience in the hearth industry!!



At Hearths A'Fire, we have over twenty years of experience in providing the best hearth-related service in the central New York area. Our sales staff and service technicians are kept up-to-date on the latest technologies and products.

We can provide you with a personalized experience, recommending the product that best suits your needs and lifestyle and install it with the professionalism that you would expect from the best.

We take the care of our customers very seriously - you'll be in good hands.